Shipping Policy

At TEL U ASEGH, we strive to ensure a smooth and timely delivery process. Please review our shipping policy below.

Delivery Areas and Timeframes

What are the delivery timeframes?

Cairo and Giza: Delivery within 2 business days. Other Governorates in Egypt: Delivery within 3-4 business days.

Shipping Options

What shipping methods are available?

Standard Shipping: Delivered within the timeframes mentioned above. Express Shipping: Available for select locations upon request.

Order Processing

How long does order processing take?

Orders are processed within 24 hours after confirmation. Orders placed after 5 PM will be processed the next business day.

Shipping Fees

How much does shipping cost?

Shipping costs vary based on the delivery location and will be calculated at checkout.

Order Tracking

How can I track my order?

Once shipped, you will receive a tracking number via email or SMS.

Failed Delivery Attempts

What happens if delivery fails?

If the courier is unable to deliver your order, a second attempt will be made. If the order is not received, it will be returned to us, and additional shipping fees may apply for re-delivery.

Contact Information

How can I contact you about shipping?

For any shipping inquiries, please contact us at: 📧 help@teluasegh.com or 📞 01044916655

Last updated: May 8, 2025